Effective Date: March 21, 2026

01 — Introduction: Our Commitment to Your Privacy

Your Super Connector (“we,” “us,” or “our”) is committed to protecting your personal information and being transparent about what we collect and how we use it. This Privacy Policy applies to our website, coaching services, digital products, and all related communications.

By using our website or engaging with our services, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

We will never sell your personal information to third parties. Your trust is the foundation of our coaching relationship, and we take that responsibility seriously.

02 — Information We Collect

We collect information you provide directly and information gathered automatically when you visit our website.

Information You Provide

• Contact information — name, email address, and phone number when you complete a contact or application form
• Discovery call details — professional background, goals, and challenges you share when booking or attending a discovery conversation
• Coaching intake information — details you provide during onboarding, assessments, or coaching sessions
• Payment information — billing details processed securely through our third-party payment provider (we do not store full card numbers)
• Communications — emails, messages, or feedback you send to us
• Newsletter & resource sign-ups — email address provided when downloading resources or subscribing to updates

Information Collected Automatically

• Usage data — pages visited, time spent, links clicked, and referring URLs
• Device & browser information — browser type, operating system, and device type
• IP address — used for general geographic analytics and security purposes
• Cookies and similar technologies — see our Cookies section below for full details

03 — How We Use Your Information

We use the information we collect for the following purposes:

• Providing, personalizing, and improving our coaching services and website
• Communicating with you about coaching sessions, appointments, and follow-ups
• Sending newsletters, resources, and updates you have opted into
• Processing payments and maintaining accurate billing records
• Responding to inquiries and support requests
• Analyzing website performance to improve user experience
• Complying with legal obligations and protecting against fraudulent activity

We will only contact you for marketing purposes if you have explicitly opted in, and you may unsubscribe at any time.

04 — Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers — trusted third parties that help us operate our business (e.g., scheduling platforms, email service providers, payment processors, website hosting). These parties are contractually obligated to handle your data securely and only for the purpose of providing services to us.
• Legal requirements — when required by law, court order, or governmental authority
• With your consent — any other sharing will only occur with your explicit permission

Coaching session content and personal disclosures shared during coaching are held in strict confidence and are never disclosed to third parties without your consent, except as required by law.

05 — Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and understand how visitors use our site.

Types of Cookies We Use

• Essential cookies — required for basic website functionality; cannot be disabled
• Analytics cookies — help us understand how visitors interact with our website (e.g., Google Analytics)
• Functional cookies — remember your preferences and settings to improve your experience
• Marketing cookies — used to deliver relevant content and track the effectiveness of our communications; only placed with your consent

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

06 — Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

• Active clients — retained throughout the coaching relationship and for a reasonable period thereafter for record-keeping
• Email subscribers — retained until you unsubscribe, after which your data is removed within 30 days

When data is no longer required, it is securely deleted or anonymized.

07 — Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that inaccurate or incomplete information be corrected
• Deletion — request that your personal information be deleted, subject to legal retention requirements
• Restriction — request that we restrict how we process your information in certain circumstances
• Portability — request a copy of your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — withdraw any previously given consent at any time without affecting past processing

To exercise any of these rights, please contact us using the information at the end of this policy. We will respond within 30 days.

08 — Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These include:

• Secure, encrypted transmission of data via HTTPS
• Access controls limiting who can view personal information
• Regular review of data collection and storage practices
• Use of reputable, security-certified third-party service providers

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have concerns about a potential security incident, please contact us immediately.

09 — Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us.

10 — Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. For material changes, we will provide more prominent notice, such as an email notification to subscribers.

We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11 — Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to us using our Contact Form.

We aim to respond to all privacy-related enquiries within 30 days.